Ask an Expert Series: Frequently Asked Customer Support Questions

Ask an Expert Series: Frequently Asked Customer Support Questions

Learn about four of the most frequently asked customer support questions from an expert on our Technical Support Team.

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About this course

In this course, recorded in October 2021, we talk with an expert from the Technical Support Team at Iterable. Nicholas Kreps, a Senior Technical Support Specialist at Iterable, shares with us the top four questions he sees from customers. Those are:

  • How do I reference triggering event data in my workflow campaign?
  • How do I set up a filter node in a workflow to filter off the triggering event’s data?
  • How do I find all contacts who have triggered into a particular workflow?
  • Why did my campaign send to less users than the amount of users on my send list?

We hope you enjoy this insight from an Iterable expert. Happy learning!

NOTE: This is a recorded webinar. While the technical content in this course is mostly accurate, it may not reflect our current product UI.

Curriculum20 minutes

  • Ask an Expert: Frequently Asked Customer Support Questions
  • Evaluate this Course

About this course

In this course, recorded in October 2021, we talk with an expert from the Technical Support Team at Iterable. Nicholas Kreps, a Senior Technical Support Specialist at Iterable, shares with us the top four questions he sees from customers. Those are:

  • How do I reference triggering event data in my workflow campaign?
  • How do I set up a filter node in a workflow to filter off the triggering event’s data?
  • How do I find all contacts who have triggered into a particular workflow?
  • Why did my campaign send to less users than the amount of users on my send list?

We hope you enjoy this insight from an Iterable expert. Happy learning!

NOTE: This is a recorded webinar. While the technical content in this course is mostly accurate, it may not reflect our current product UI.

Curriculum20 minutes

  • Ask an Expert: Frequently Asked Customer Support Questions
  • Evaluate this Course