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A Moment with Support

A Moment with Support

Take a moment with our Support team to troubleshoot common questions

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A Moment with Support: Journey Entry Rules
A Moment with Support: Journey Entry Rules
Take a moment with the Iterable support team to troubleshoot a common journey entry rules issue
4 minutes
Course catalog Self-Paced Learning Deepening Knowledge Journeys Troubleshooting A Moment with Support 5 minutes or less
A Moment with Support: Utilizing Custom Event Data
A Moment with Support: Utilizing Custom Event Data
Take a moment with the Iterable support team to review how to use custom event data in templates.
5 minutes
Handlebars Templates Content Designer Self-Paced Learning Deepening Knowledge Email & Mobile Marketer Content Design Campaigns Troubleshooting A Moment with Support 5 minutes or less
A Moment with Support: List Subscribe vs. List Membership in Segmentation
A Moment with Support: List Subscribe vs. List Membership in Segmentation
Take a moment with the Iterable support team to review the difference between "List Subscribe" and "List Membership" queries in segmentation
6 minutes
Self-Paced Learning Deepening Knowledge Email & Mobile Marketer Segmentation List Management Troubleshooting A Moment with Support 6-15 minutes
A Moment with Support: Delay Tile Logic
A Moment with Support: Delay Tile Logic
Take a moment with the Iterable support team to review the nuances of delay tile logic in journeys.
6 minutes
Self-Paced Learning Deepening Knowledge Email & Mobile Marketer Journeys Studio Troubleshooting A Moment with Support 6-15 minutes
A Moment with Support: Unsubscribers
A Moment with Support: Unsubscribers
Take a moment with the Iterable support team to learn how to pull a list of users currently unsubscribed from a message channel.
5 minutes
Introductory Self-Paced Learning Segmentation Troubleshooting A Moment with Support 5 minutes or less
A Moment with Support: Looping over Arrays
A Moment with Support: Looping over Arrays
Take a moment with the Iterable support team to review the correct way to use the #each helper to loop over arrays.
5 minutes
Handlebars Content Designer Self-Paced Learning Deepening Knowledge Content Design Troubleshooting A Moment with Support 5 minutes or less
A Moment with Support: Cloning Templates with Locale Versions
A Moment with Support: Cloning Templates with Locale Versions
Take a moment with the Iterable support team to review what happens when we clone a template with different locale versions.
5 minutes
Templates Content Designer Self-Paced Learning Deepening Knowledge Content Design Troubleshooting A Moment with Support 5 minutes or less
A Moment with Support: Error Messaging in Templates
A Moment with Support: Error Messaging in Templates
Take a moment with the Iterable support team to troubleshoot common errors in the template editor.
4 minutes
Handlebars Templates Content Designer Self-Paced Learning Deepening Knowledge Content Design Troubleshooting A Moment with Support 5 minutes or less
A Moment with Support: Using Handlebars to Generate Random Numbers
A Moment with Support: Using Handlebars to Generate Random Numbers
Take a moment with the Iterable support team to learn how to generate random numbers using handlebar logic.
10 minutes
Handlebars Templates Self-Paced Learning Deepening Knowledge Content Design A Moment with Support 6-15 minutes
A Moment with Support: Formatting the Current Date with Handlebars
A Moment with Support: Formatting the Current Date with Handlebars
Take a moment with the Iterable support team to correctly format the current date with handlebars.
4 minutes
Handlebars Templates Content Designer Self-Paced Learning Deepening Knowledge Content Design Troubleshooting A Moment with Support 5 minutes or less
A Moment with Support: Updating User Profile Fields and Custom Events Used to Trigger Journeys
A Moment with Support: Updating User Profile Fields and Custom Events Used to Trigger Journeys
Take a moment with the Iterable support team to learn what happens when you update a user profile field or a custom event that is used to trigger a Journey.
10 minutes
Self-Paced Learning Deepening Knowledge Journeys A Moment with Support 6-15 minutes