A Moment with Support: Updating User Profile Fields and Custom Events Used to Trigger Journeys

A Moment with Support: Updating User Profile Fields and Custom Events Used to Trigger Journeys

Take a moment with the Iterable support team to learn what happens when you update a user profile field or a custom event that is used to trigger a Journey.

rate limit

Code not recognized.

About this course

In this course, our senior technical support specialist explains what to look out for when updating fields and custom events that trigger journeys. In particular, what happens when making user profile field updates with or without any changes, or when you backfill custom event dates.


  We suggest taking the following course(s) in preparation for this one:  

Curriculum10 minutes

  • Updating user profile and custom events used to trigger journeys
  • Evaluate this Course

About this course

In this course, our senior technical support specialist explains what to look out for when updating fields and custom events that trigger journeys. In particular, what happens when making user profile field updates with or without any changes, or when you backfill custom event dates.


  We suggest taking the following course(s) in preparation for this one:  

Curriculum10 minutes

  • Updating user profile and custom events used to trigger journeys
  • Evaluate this Course